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Contact & Grievance Officer

This Contact & Grievance Officer Page is published in compliance with applicable Indian laws, including the Information Technology Act, 2000 and relevant rules, and reflects the commitment of PFC NEWS to transparency, accountability, and responsible digital publishing. PFC NEWS is an independent digital news platform operated by PURVANCHAL FILM CITY PVT. LTD. This page provides official contact details and a structured mechanism for addressing queries, complaints, and grievances related to content or services offered by PFC NEWS.

Official Contact Information

Platform Name: PFC NEWS
Company Name: PURVANCHAL FILM CITY PVT. LTD.
Nature of Platform: Independent Digital News Platform
Country of Operation: India

Grievance Officer Details

In accordance with applicable laws and digital media best practices, PFC NEWS has designated a Grievance Officer to address concerns in a timely and responsible manner.

Designation: Grievance Officer – PFC NEWS
Email: info@pfcnews.in (or official email address)
Response Time: Within a reasonable period, generally 48–72 working hours

The Grievance Officer is responsible for reviewing, acknowledging, and facilitating resolution of complaints in coordination with the editorial and compliance teams.

Scope of Grievances

Users may raise concerns related to:

  • Factual inaccuracies or errors in published content

  • Alleged defamation or reputational concerns

  • Privacy-related complaints

  • Copyright or intellectual property issues

  • Advertisement or sponsored content concerns

  • Technical issues related to access, downloads, or services

Grievance Submission Process

To ensure effective resolution, grievances should include:

  • Full name of the complainant

  • Valid contact details (email or phone number)

  • Clear description of the issue or grievance

  • URL(s) of the relevant content

  • Supporting documents or information, if applicable

Incomplete or anonymous complaints may not be considered.

Review & Resolution Process

  • All grievances are acknowledged upon receipt

  • Complaints are reviewed by the Grievance Officer in consultation with relevant teams

  • Appropriate action may include clarification, correction, modification, or removal of content, where justified

  • Decisions are taken in good faith and in accordance with editorial standards and applicable law

Misuse of Grievance Mechanism

The grievance mechanism shall not be used to:

  • Suppress legitimate journalism

  • Harass or threaten the editorial team

  • Force removal of factually accurate or lawful content

Frivolous, repetitive, or malicious complaints may be declined.

Legal Compliance

PFC NEWS complies with lawful directions issued by courts or competent authorities.

Nothing in this page limits the rights or remedies available under applicable Indian law.

Updates to This Page

This Contact & Grievance Officer page may be updated periodically to reflect changes in law, organizational structure, or operational requirements. The latest version will always be available on the official PFC NEWS website.

PFC NEWS
Unbiased • Accurate • Impactful

Operated by PURVANCHAL FILM CITY PVT. LTD.

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